What to do if your purchase could not be completed

Are you receiving an error message that your purchase could not be completed?

If your purchase could not be completed while trying to subscribe to the Stingray Karaoke Party app, we recommend double-checking that your billing details are correct.  Retry your purchase after waiting a few minutes.

If the problem persists, please reach out to our Customer Experience Team to let us know that your purchase could not be completed.