Trouble logging in? Here's how to change your password in the Stingray Karaoke Party app

If you are having trouble logging in and would like to know how to change your password, please try these troubleshooting steps:

 

Tap on Sign In

Enter your email address

Tap on Forgot password?

Go to your email and find the email from Stingray with the subject line: "Reset your Stingray Password" (If you do not see the email on how to change your password in your inbox, don't forget to check your junk/spam folder)

Click on the "click here" link in the email and a new page will open. Type in your new password in both fields and click "Submit".

Return to the app and sign in with your email address and new password.

 

Still can't log in?

If you didn't receive an email to reset your password, it could be that you chose to sign up with Facebook as your login ID instead of an email address and password.

 

Here's how to sign in with Facebook:

 

Launch the app and select Connect using Facebook

That's it! You should now be logged in to your account.

If the above troubleshooting steps do not work, please reach out to our Customer Experience Team